Welcome to Review Pup. By using our website, services, or software, you agree to the following Terms and Conditions. Please read them carefully.
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the Review Pup website (www.reviewpup.com.au) and services (“Services”). By accessing or using our Services, you agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or rules we may post.
If you do not agree with these Terms, you must not use our Services.
2. Who We Are
Business Name: Review Pup
Address: PO BOX 221, Cleveland 4163 QLD, Australia
You agree to use Review Pup Services only for lawful purposes and in compliance with these Terms. You must not:
Misuse or attempt to interfere with our Services.
Upload or distribute unlawful, harmful, or offensive content.
Infringe upon the intellectual property rights of Review Pup or any third party.
Provide false, misleading, or unauthorised information.
We reserve the right to suspend or terminate your access to our Services if you breach these Terms.
4. Accounts and Security
To use certain features, you may be required to create an account. You are responsible for:
Maintaining the confidentiality of your login details.
All activity that occurs under your account.
Immediately notifying us if you believe your account has been compromised.
5. Fees and Payments
Our subscription fees are set out on our website or as otherwise agreed with you.
Fees are charged in USD unless otherwise specified.
Payments are due monthly in advance and are non-refundable, except where required by Australian Consumer Law.
We may adjust pricing from time to time. Any changes will be communicated with reasonable notice.
6. Free Trials and Beta Testing
From time to time, we may offer free trials, promotional pricing, or beta testing opportunities. These are subject to these Terms and may be withdrawn at our discretion.
7. Customer Data and Reviews
By using our Services, you authorise us to:
Collect and manage review requests on your behalf.
Display, share, and analyse review data.
Use aggregated and anonymised data for service improvement and marketing.
You must ensure you have obtained all necessary permissions to provide customer data to Review Pup.
8. Intellectual Property
All content, branding, software, and materials on the Review Pup website and Services are the property of Review Pup or its licensors. You may not reproduce, distribute, or create derivative works without our prior written consent.
9. Limitation of Liability
To the extent permitted by law:
Review Pup is not liable for any indirect, incidental, or consequential damages.
Our total liability for any claim arising out of your use of the Services will not exceed the amount you paid us in the 3 months prior to the claim.
Nothing in these Terms limits your rights under the Australian Consumer Law.
10. Termination
We may suspend or terminate your access to our Services at any time if:
You breach these Terms.
You fail to make payments.
We reasonably believe your conduct harms our business or reputation.
You may also terminate your subscription at any time by giving written notice, subject to any agreed billing cycle.
11. Privacy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information in accordance with the Privacy Act 1988 (Cth).
12. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on our website with the “Last updated” date. By continuing to use our Services, you accept the revised Terms.
13. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.
14. Contact Us
If you have any questions about these Terms, please contact us:
